Privacy Policy for InfinityKeys

Consent

By using our website or engaging with our services, you consent to our Privacy Policy and agree to its terms, subject to your rights under applicable UAE laws.

Information We Collect

We collect personal data that you voluntarily provide to us when you interact with our website or services. The types of personal data and the reasons for collection will be clearly communicated at the point of collection. This may include:

• Contact Information: Name, email address, phone number, address, and company name (if applicable) when you contact us, register for an account, or engage in real estate transactions (buying, renting, or PoA services).
• Message Content: Contents of messages and/or attachments you send us when you contact us directly.
• Other Information: Any additional information you choose to provide, such as preferences or details related to real estate services.

We adhere to the principles of data minimization and only collect personal data that is necessary for the purposes outlined below.

How We Use Your Information

We process your personal data in accordance with UAE laws for the following purposes:

• To provide, operate, and maintain our website and services (e.g., facilitating property buying, renting, or PoA arrangements).
• To improve, personalize, and enhance our website and service offerings.
• To understand and analyze how you use our website to improve user experience.
• To develop new products, services, features, and functionalities.
• To communicate with you, either directly or through our partners, for customer service, updates, and information related to our website or services, and for marketing and promotional purposes (where you have provided consent or as permitted by law).
• To send you emails, such as transactional updates or marketing communications (where you have not opted out).
• To prevent fraud and ensure the security of our services.

We ensure that all processing is lawful, transparent, and aligned with the purposes for which the data was collected.

Lawful Basis for Processing

Under UAE Federal Decree-Law No. 45/2021, we process personal data based on one or more of the following lawful bases:

• Consent: Where you have given explicit consent for specific processing activities (e.g., marketing communications).
• Contractual Necessity: To fulfill a contract or take steps at your request prior to entering a contract (e.g., processing PoA or property transactions).
• Legal Obligation: To comply with applicable UAE laws or regulations.
• Legitimate Interests: For purposes such as improving our services or preventing fraud, provided these interests do not override your rights and freedoms.

Log Files

InfinityKeys uses log files as part of standard website operations. These files log visitors’ interactions with our website, a common practice among hosting services for analytics purposes. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and possibly the number of clicks. This data is not linked to personally identifiable information and is used to analyze trends, administer the website, track user movement, and gather demographic information.

Cookies and Web Beacons

InfinityKeys uses cookies to enhance user experience. Cookies store information such as your preferences and the pages you visit on our website. This data helps us customize content based on your browser type and other information to optimize your experience.
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You can manage or disable cookies through your browser settings. For more information on cookies, please read "What Are Cookies".

Google DoubleClick DART Cookie

Google, a third-party vendor, may use DART cookies to serve ads based on your visits to www.infinitykeys.ae and other websites. You may opt out of DART cookies by visiting the Google ad and content network Privacy Policy at https://policies.google.com/technologies/ads.

Our Advertising Partners

Some of our advertisers may use cookies and web beacons. Each advertising partner has its own Privacy Policy governing user data. For easier access, we provide links to their Privacy Policies where available.

Third-Party Privacy Policies

InfinityKeys’ Privacy Policy does not apply to third-party advertisers or websites. We recommend reviewing the Privacy Policies of these third parties for detailed information on their practices and options to opt out. Third-party ad servers or networks may use technologies like cookies, JavaScript, or Web Beacons in their advertisements, which automatically collect your IP address to measure campaign effectiveness or personalize ad content.

InfinityKeys has no control over third-party cookies.

UAE Data Protection Rights

Under the UAE Federal Decree-Law No. 45/2021, you have the following rights regarding your personal data:

• Right to Access: Request confirmation of whether your personal data is being processed and access to that data.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data, subject to certain conditions (e.g., when the data is no longer necessary for the purpose it was collected).
• Right to Restrict Processing: Request restriction of processing under specific circumstances.
• Right to Object: Object to the processing of your personal data, including for direct marketing purposes.
• Right to Data Portability: Request transfer of your personal data to another organization or directly to you, where technically feasible.
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.

To exercise these rights, please contact us. We will respond to your request within one month, as required by UAE law. In some cases, we may need to verify your identity before processing your request.

International Data Transfers

If you are located outside the UAE, please note that your personal data may be transferred to and processed in the UAE. We ensure that any international data transfers comply with UAE data protection laws and, where applicable, international standards like GDPR for EU residents. Appropriate safeguards, such as contractual agreements, are implemented to protect your data during such transfers.

Children’s Information

Protecting children online is a priority. InfinityKeys does not knowingly collect personal data from children under the age of 13. If you believe your child has provided such information on our website, please contact us immediately, and we will take prompt action to remove it from our records.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse, in line with UAE data protection requirements. However, no online system is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When personal data is no longer needed, it is securely deleted or anonymized.